Privacy notice
Information about how personal data may be processed through this website. Last updated: 2026.
1. Controller information
- The controller for this website is proinsightlab.
- Postal address: 10 Chancery Lane, London WC2A 1LF, England.
- Email contact: proinsightlab.pro@europe.com.
- Telephone contact: +44 2045 918 376.
2. Scope of this notice
- This notice explains how personal data may be processed when you use the website.
- It applies to website visits, contact forms, service enquiries and general communications.
- It does not by itself create a solicitor-client relationship or formal engagement.
- A formal engagement may require additional checks, conflict review and separate written terms.
3. Personal data we may receive
- Name, email address, phone number and preferred contact details.
- Information about the legal area selected in a form, such as corporate law, employment law, real estate, immigration, litigation or advisory.
- Message content submitted voluntarily through an enquiry form.
- Information about deadlines, documents, parties involved and preferred meeting format.
- Technical information such as browser type, device type, approximate access time and pages visited.
- Cookie choices saved locally in your browser.
4. How we use enquiry data
- To understand the nature of your enquiry.
- To contact you about the information you submitted.
- To identify whether the matter is suitable for a meeting, online consultation or business support arrangement.
- To organise documents, deadlines and relevant legal areas for internal review.
- To improve website reliability, form usability and communication workflow.
5. Legal basis and legitimate interests
- Processing may be based on steps requested by you before entering into a formal arrangement.
- Processing may be based on our legitimate interest in responding to enquiries and maintaining a secure website.
- Where consent is required, it may be requested through a clear action such as submitting a form or selecting a cookie option.
- We aim to collect only information that is relevant to the stated enquiry.
6. Sensitive and confidential information
- Please avoid sending highly sensitive information through the form unless it is necessary to describe the matter at a basic level.
- Initial website contact does not automatically create a solicitor-client relationship.
- Confidential handling procedures may be confirmed after formal engagement and conflict checks.
- If a matter is urgent or involves court deadlines, make that clear in the message without uploading unnecessary details.
7. Sharing information
- We do not sell personal data.
- Information may be shared where necessary for administration, website operation, communication or legal service coordination.
- Information may be disclosed where required by law, regulation, court order or professional obligation.
- Only information reasonably necessary for the relevant purpose should be shared.
8. Retention
- Enquiry data is retained only for as long as needed to review and respond to the enquiry.
- Some communication records may be retained for longer where necessary for administration, record keeping or legal obligations.
- If an enquiry does not proceed, unnecessary data may be deleted or anonymised after a reasonable period.
- Formal client matters may be governed by separate retention terms.
9. Security
- We use reasonable organisational measures to protect personal data.
- Access to enquiry information is limited to people who need it for review, communication or administration.
- No website transmission can be guaranteed to be completely secure, so users should avoid sending unnecessary sensitive details.
- Website forms are designed to request only the information needed for initial contact.
10. Your rights
- You may request access to personal data held about you.
- You may request correction of inaccurate information.
- You may request deletion where there is no overriding legal reason to retain the data.
- You may object to or request restriction of processing in certain circumstances.
- You may withdraw consent where processing is based on consent.
- Requests can be sent to proinsightlab.pro@europe.com.
11. International matters
- Some enquiries may involve international clients, cross-border documents or relocation matters.
- Where international coordination is required, additional information may be requested to understand the matter.
- Only information relevant to the enquiry should be provided at the initial stage.
12. Updates
- This privacy notice may be updated if our website, service process or legal requirements change.
- The current version is published on this page.
- Last updated: 2026.